Introduction

At the completion of this lesson, you will be able to define and describe:
 

• Communications management process
• Communications management plan
• Information distribution
• Lessons learned
• Communications model
• Percent of communication that is nonverbal
• Feedback

• Communications methods
    • Formal/informal written
    • Formal/informal verbal
• Communication channels
• Rules for meetings
• Issue logs

There are 9 scored questions on this knowledge area on the CAPM exam.

©2006  Rita Mulcahy, PMP